I. OFFICE HOURS AND APPOINTMENTS
The Consular Section of the Embassy is open to the public Monday through Thursday, except on selected Moldovan Holidays (see below):
Please note that you are required to schedule an appointment for almost all the consular services (except: notary services and emergency travel documents).
Appointments are made ONLY via:
NOTICE: Notary documents and ETD will be issued from 3pm to 5pm, only if the applications will be made submitted from 09 am to 1 pm of the same day.
II. CONSULAR INQUIRIES
Consular Section recommend to send consular enquiries by email at: email@example.com (because of large flow of requests, an answer is provided within 24-48 hours). Scheduling requests sent by email will be rejected. Phone calls are received from Monday to Thursday, between 3PM and 4PM (Eastern Standard Time). Phone number: +1(202) 667 11 30 ext. 15
III. EMERGENCY PHONE LINE
Emergency phone line: +1 (202) 390 03 92 - NO consular information or scheduling are provided on this phone number. The line is intended exclusively for citizens of the Republic of Moldova who are facing with, special emergency situation (accidents with victims, deaths, calamities and other dangerous or extraordinary situations).
In order to reduce the waiting time at the Consular Section, Embassy recommends:
1. to have in your possession all the necessary papers for chosen consular service;
2. to avoid the accompaniment of relatives or friends who do not intend to request consular services;
3. For consular services which are provided by post, Consular Section does not accept Fedex prepaid envelopes.
V.IMPORTANT SECURITY NOTICE FOR VISITORS
For security reasons cell phones, laptops, tablets and similar electronic devices are not allowed to be brought into the premises of the Embassy of the Republic of Moldova. Visitors carrying unauthorized objects will not be granted entry.
VI.DAYS-OFF - CONSULAR SECTION
Consular services are not provided on the following days:
Official Moldovan Holidays:
VII.CALL CENTER (CHISINAU):
Call Center is a phone service where you can receive a competent and fast answer to any consular question.
+373 22 788 722 (standard rate).
Office hours: 8 am - 5 pm (Eastern European Time): Monday to Friday.
Report any acts of corruption occured in Ministry of Foreign Affairs and European Integration, Consular Affairs Directorate, Diplomatic Missions and Consular Offices of the Republic of Moldova. The Ministry ensures the confidentiality of all appeals.
Hotline +(373)22 57-83-25. Email address for notifications: firstname.lastname@example.org.